Last updated: 1 September, 2025

Welcome to M&M Aquatic Centre LTD operating as The Aquatic Centre in Limassol, Cyprus. We are committed to offering safe, enjoyable, and memorable diving experiences. These Terms & Conditions outline the agreement between you (the “Customer”) and us (the “Dive Centre”). By booking with us, you agree to the following:

1. Bookings & Payments

• Guided dives: No deposit is required unless otherwise stated. Full payment is due on the day of diving, before the activity begins.
• Courses & experiences: Some courses require advance payment (e.g. PADI eLearning). eLearning fees are non-refundable once issued.
• Certification: All divers must present proof of certification appropriate for the activity. Without valid certification, participation is only possible through a training program or Introduction Dive under instructor or divemaster supervision.
• Groups: For bookings of more than 4 people, we may require a deposit. If group numbers decrease, the original booking amount will still apply and deposits for cancelled places are non-refundable.

2. Medical & Fitness

• Courses: A medical questionnaire must be completed before starting any scuba course. If any answers indicate a medical condition, a valid doctor’s approval is required before training can begin.
• Guided dives: A medical form is not required. However, by booking with us, divers confirm they are in good general health and would be able to pass a standard scuba medical questionnaire without requiring a doctor’s approval, or they must present a valid doctor’s approval before the start of the activity. By booking a guided dive, divers confirm they are fit to dive and capable of completing the activity safely.
• ReActivate / Refresher: We recommend a PADI ReActivate course for divers who have not dived for 12 months or longer. If a diver chooses not to complete a refresher, our staff will assess their readiness at the dive site. If they are found unfit to dive, the dive will be aborted with no refund.
• 4 E-D, Georgiou A, Potamos Yermasoyias, Limassol , 4047. +357 25 313208
• On-site assessment: Our instructors and divemasters have the right to assess a diver’s ability at any time. If a diver is unable to descend, uses air unusually quickly, fails to follow staff instructions, or cannot safely continue, they may be returned to the boat/shore early. No refund will be provided in such cases.
• Post-dive travel: The Dive Centre strongly recommends leaving at least 24 hours between your last dive and flying or for trips to the Troodos Mountains or other high-altitude areas.

3. Equipment & Personal Belongings

• Customers are responsible for their personal belongings and for the proper care and use of any rented equipment.
• All equipment required for diving courses is provided by the Dive Centre. If a customer causes damage or loss to the Dive Centre’s equipment or property, they must reimburse the Dive Centre at the current retail value.
• Divers may choose to use their own equipment. Customers must inspect their gear before every dive, ensure it is serviced annually, and take full responsibility for its proper functioning. The Dive Centre reserves the right to refuse any equipment deemed unsafe.
• The Dive Centre accepts no liability for loss or damage to personal belongings, including personal diving equipment. Any items left on the boat, in the Dive Centre, or during transport are left at the owner’s own risk.

4. Insurance

• Diving insurance is recommended but not required. Customers are responsible for ensuring their own travel and health insurance coverage.

5. Cancellations & Refunds

Cancellation by Customer

• Guided dives:
  – Cancellation more than 24 hours before: no charge.
  – Cancellation within 24 hours: 80% of the price will be charged.
  – Courses & Experiences: o eLearning fees are non-refundable once issued.
  – No-shows for courses incur a €150 per day fee.
  – Additional training days required due to student performance will be charged at €150 per day.
  – One postponement is allowed. On the second postponement, any deposit or payment is forfeited.
• Group bookings: If the number of participants is reduced, the original booking amount will still be charged, and any deposit for the cancelled places will be non-refundable.
• Cancellation by the Dive Centre
• A full refund or the option to reschedule will be offered if we need to cancel or abort a dive or course for reasons such as unsafe weather or sea conditions, technical or logistical problems, or insufficient participant numbers.
• No refund will be given if a course or dive is stopped due to the diver’s unsafe behaviour, actions that endanger the environment or other divers, or failure to meet the required safety standards.
• The Dive Centre is not liable for delays, cancellations, or rescheduling due to events beyond our control, including but not limited to weather, natural disasters, or government restrictions. Customers will be offered rescheduling or a refund where appropriate.

6. Diver Responsibility, Liability & Safety

• Customers must follow staff instructions at all times, follow responsible diving practices including depth limits, air monitoring, no-decompression limits and the buddy system, respect marine life, and avoid damaging the environment. Refusal to comply, unsafe behaviour, or failure to adhere to safety guidelines may result in removal from the activity without refund.
• The Dive Centre reserves the right to refuse or stop any activity that is hazardous to others or the environment with no refund.
• Students must meet performance requirements to earn certification. Failure to meet these standards does not entitle the student to a refund. Repeating missed dives or sessions may incur additional charges at the current rate.
• Customers must arrive on time. Late arrivals may be excluded from the activity with no refund.
• Any false declarations, including medical information, may result in removal from the course or dive with no refund.
• All divers participate at their own risk. By booking, you acknowledge that diving carries inherent risks.
• The Dive Centre is not liable for loss or damage to personal belongings.

7. Dive Sites

Dive locations may change due to weather, safety, or participant experience. Divers will be notified in advance whenever possible.

8. Grouping & Scheduling

• Unless you have booked a private course or guided dive, you may be grouped with other divers or students completing the same course/experience.
• Courses are designed to be completed within the advertised timeframe. Extra days due to student performance will be charged at €150 per day.

9. Photo & Video

By participating in our activities, you consent to the Dive Centre capturing photographs or videos for promotional, educational, or safety purposes.

10. Confidentiality & Privacy

• We may collect personal information such as names, email addresses, or certification details to provide our services.
• We will not share your information with third parties without your explicit permission, except as required for certification purposes with organizations such as PADI.
• You can change your decision for us to use your personal information for direct marketing purposes at any time by writing to or emailing us at dive@aquatic-centre.com.
• You can view our entire Privacy Policy here https://aquatic-centre.com/privacy-policy.

11. Governing Law

These Terms & Conditions are governed by the laws of Cyprus and applicable EU regulations. Any disputes will be subject to the jurisdiction of the Cypriot courts.